Privacy Information for Registration on coin.it and Coincard

pursuant to Article 13 of EU Regulation 679/2016

General Data Protection Regulation

 

Registration and subscription to the Coincard is prohibited for minors under 18 years of age.

 

Coin S.p.A., with registered office in 30174 Venezia Mestre (VE) via Maderna n.11, tax code and VAT number 04391480276, as Data Controller, will process your personal data for the purposes of:

1) Issue and manage your Coincard, thus allowing you to access our loyalty programs and/or promotional campaigns (e.g., accessing discounts, promotions, initiatives dedicated to Coincard holders, etc.) reserved for you, and to this end, send you service communications (e.g. about your status or the expiration of your spending thresholds);

2)      Create your personal Coin account, allowing you to access the services and benefits reserved for those registered on coin.it (e.g. use your Coincard online, check your purchase history);

(3)      Exercise of Coin's rights against unlawful or fraudulent conduct;

In addition, if you give your consent, we may use your data and that of your purchases for the purposes of:

(4)       Analysis of your preferences and purchasing habits in order to improve our commercial offering and our products and services thanks to a better understanding of our customers, their purchasing preferences and tastes (e.g., allowing us to understand which products you prefer, to improve our assortments, etc.);

(5)       Marketing, contact you – by telephone, post, newsletter, email, text message, messages or notifications about initiatives on social networks, etc. – for advertising and promotional communications about our products, services or initiatives, including personalized ones, if you have given us consent to know your purchasing preferences and tastes (e.g., by sending you information on the brands or collections that interest you most), or to have you participate in market research.

The sending of advertising or commercial communications may also concern the various brands owned by Coin, which can be consulted, in their updated list, on the coin.it website.

You may always freely withdraw your consent by exercising the relevant option through your personal account on coin.it or by writing to servizioclienti@coin.it.

If you do not wish to provide your consent to analyze your purchasing preferences and/or receive marketing communications, you can still obtain the Coincard, take advantage of the benefits reserved for members and registering on coin.it by creating your personal account. Your data will be processed for the entire duration of your Coincard membership and your registration on the coin.it website. The data required to exercise Coin's rights, including in court, against unlawful or fraudulent conduct will be retained until the outcome of the dispute. Data relating to the details of your purchases, processed for preference analysis and/or marketing purposes, will be retained for a period of 24 months from the date of registration of the purchase.

By contacting the store and/or sending a message to Coin S.p.A., via Maderna n.11, 30174 - Venezia Mestre (VE), email: servizioclienti@coin.it, you can access, update, delete, revoke or modify your data, and request to receive or transmit your data to another controller. Furthermore, from your personal account on coin.it, you can access, update, revoke, or modify your consent. You may always object to the processing of your data, particularly for marketing purposes or for analyzing your preferences. You may also lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or with the Data Protection Authority of the country in which you habitually reside, work, or where the alleged violation occurred. A detailed description of your rights is available at www.garanteprivacy.it. 

The Data Protection Officer (DPO) can be contacted at dpo@coin.it. 

 

For more detailed information, please read the full privacy policy available upon request at our store checkouts and on our website coin.it..

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Coin S.p.A.