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PRIVACY NOTICE FOR “CONTACTS” under EU Regulation 2016/679 

General Data Protection Regulation


a) About us and our contacts: 

Coin S.p.a., with registered and administrative office in Venice - Mestre (VE), via Maderna no.11, 30174, tax code and VAT number: 04391480276, email: ecommerce@coin.it (hereinafter referred to as "COIN") is the company that, as Data Controller, collects and processes your personal data and in accordance with art. 13 of EU Regulation 679/2016 General Data Protection Regulation provides you with the following information (hereinafter referred to as “GDPR”)

 

b) Why we collect your personal data:  

The data you provide us with from the 'Contacts' area will be processed to answer your notice or request for information. 

 

c) Your consent and legal basis for data processing: 

The data processing is necessary in order to handle your notice or request for information and does not require your consent (pursuant to Art. 6(b) of the GDPR). 

 

d) Which data are required: 

The data indicated with an asterisk (*) are mandatory and without them it will not be possible to send the request. Failure to provide the other data does not entail any consequences.  



Via the 'Contacts' form, you are free to describe your requests for information or needs, but we ask you not to indicate data referring to your particularly intimate and private situation (e.g. referring to your state of health, religious orientation, etc.).  


e) How we process your data: 

Your data will be processed mainly by computer in order to handle your request and to be able to contact you again.

The data will be processed in accordance with current legislation and, in any case, in such a way as to guarantee its security and confidentiality and to prevent its unauthorised disclosure or use, alteration or destruction.

 

f) How long we keep your data : 

Your data will be processed for the time necessary to handle your request correctly and will then be deleted or stored anonymously.


g) Who processes your data: 

Your data will not be disclosed and may come to knowledge, for the purpose of handling your notice/request, to the persons authorised to the processing at our Marketing & Digital Transformation Department, as well as, in their capacity as Data Processors under art. 28 of the GDPR, to (i) the companies that provide us with services useful to the management of our IT systems and our website and app, and (ii) the companies in charge of managing our customer service. The list of all Data Processors can be requested by writing to ecommerce@coin.it.


h) What are your rights: 

By sending a communication to Coin at the e-mail ecommerce@coin.it, you may, at any time, exercise your rights pursuant to articles 15 to 22 of the GDPR, including knowing what data we are processing, how and for what purposes we use it, modifying the data you have provided us with or deleting it, asking us to limit the use of your data, requesting to receive or transmit your data to another data controller.


i) Who can you lodge a complaint with:

We remind you that if you consider that the processing of your personal data violates the provisions of the GDPR, you may always lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it), or with the Supervisory Authority of the country in which you habitually reside or work, or of the place where the alleged violation occurred.


j) How to contact our Data Protection Officer:

The Data Protection Officer (DPO) can be contacted by e-mail at dpo@coin.it.  


Coin S.p.a.