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FAQ Coincard


How much does Coincard Easy cost?

To get Coincard Easy, at the time of subscription, you will pay a contribution of € 1, which includes, if you want, a second card for a family member!




Is it possible to request Coincard via the web?

You can subscribe online Coincard in the Easy version by downloading the App Coin.


Can my family members use my Coincard for their Coin purchases?

Coincard Is strictly personal. Upon signing up for Coincard Easy, you have the option of requesting an additional card for your family members free of charge.


What are Coin Points?

All coincard holders earn points in Coin, Coin Excelsior, Coincasa stores, in coincasa.it e-commerce and on the APP.


Points have different value depending on the customer status you have (Easy, Silver, Gold, Platinum). For details click here.


With only 600 points you can get a € 15 shopping voucher and gradually redeem vouchers up to € 50 if you reach 2,000 points. Click here for more details.


How much time do I have to collect points and spend shopping vouchers?

You have until February 28 of the following year to collect Coin points and spend the vouchers.


Can I use Shopping Vouchers to buy all Coin products?

Yes, excluding products sold in corners with their own cashiers, brands not participating in the initiative and Giftcards. Furthermore, Shopping Vouchers cannot be spent to purchase products on sale and cannot be combined with each other.



For Coincard Holders, are hems discounted even during the period of Coincard benefits?

Hems are discounted by 50% on all items purchased with Coincard. Small tailoring changes are free for Coincard Gold and Platinum customers. They are paid on items on sale or in promotion.




COINCARD RESERVED AREA

By accessing the coin.it website, in the Reserved Area, you can check your data at any time. If you have COINCARD, by registering on the site you can check the balance of your Coin Points and verify all the information relating to your card.